Product Description

FAQ

Q1: How long is your production time?

A: 10-15 working days after receiving deposit.

Q2: Can it be cheaper?

A: Yes, we can confirm the discount according to the order quantity.

Q3: Can you offer sample?

A: Yes, we can offer standard samples for free, and customization is available.

Q4: Do you accept customization?

A: Yes, we can support our clients with OEM, so that it can be easier to open the local market and build a long-term partnership between us.

Q5: After I place an order, when will the seller ship my item?

A: Your order will be shipped within10-15 days after payment. Once your item is shipped, we will send you the tracking number and the transport confirmation. You can track your package from the order details page.

Q6: How long does it take for my order to be delivered?

A: Delivery time may vary due to the customs laws of different countries, logistic arrangements, weather, and seasonal holidays. Usually, carrier services are faster than the postal service but may also be more expensive. If you have stricter time requirements and the seller offers various shipping services, we recommend that you choose a carrier service.Generally, orders will be delivered within 10 - 60 working days.

Q7: How are customs duties and import taxes handled?

A: All cross-border shipments are to pass through the customs clearance. The customer is responsible for all customs duties and import taxes. Customs duties and taxes vary in different countries.The tariffs may vary depending on the items purchased.

Q8: How about the quality of your products?

A: We have a modern management system. Take strict selection for upstream suppliers to insure the basic material to be good quality. And we pay more attention to production technology and staff training, so that the defective rate is less than 1% of each products, save cost at the production line. When the productions are ready, they would be sent to the package workshop, put in carton with foam between each panel to avoid the friction and damage.

Q9: What payment methods can I use?

A: You can pay using the following methods:T/T,L/C,WesternUnion,Trade Assurance.